Customer Care

Service Guarantee

We guarantee fast and efficient service for our valued customers.
Find out more Contact - Canon Malaysia - Personal

Warranty Information

Warranty
Find out more about our product warranties.
Find out more Contact - Canon Malaysia - Personal

Locate Recycle Bins

Warranty
Locate the recycle bin nearest to you.
Find out more Contact - Canon Malaysia - Personal

Customer Delight Feedback

Read about our delighted customers!.
Find out more Contact - Canon Malaysia - Personal

Voice of customer

At Canon Malaysia, we value your feedback. So, tell us how we're doing, and let us know how we can serve you better.
Give feedback now Contact - Canon Malaysia - Personal Contact - Canon Malaysia - Personal

Customer Care Contacts

Contact
 
Canon Malaysia HQ
     
Contact Number : 1800-88-2000 (Nationwide Careline)
from 8:30am – 5.30pm (Monday – Friday),
from 9:00am – 1:00pm (Saturday)
(Closed on Sundays and Public Holidays)

 
:
603-7844 6000 (General Line)
from 8.30am - 5.30pm
     
Fax Number : 603 - 7847 7222 (General Line)
from 8.30am - 5.30pm

 
:
603 - 7847 7222 (Helpdesk)
from 8:30am – 5.30pm (Monday – Friday),
from 9:00am – 1:00pm (Saturday)
(Closed on Sundays and Public Holidays)
     
E-mail Address : helpdesk@cmm.canon.com.my
     
 
Canon Distribution Centre » Logistics Division
     
Contact Number
:
603-7842 5869
 
 
Fax Number
:
603-7842 5767
 
*Please take note:
Canon Distribution Centre does not provide any product servicing support. Kindly send all your products for service to the Service Centre located at our Head Office in Peremba Square, Saujana Resort or to your nearest Canon Branch Office.
 
 
Canon Malaysia Branches Telephone Numbers
     
Penang : 604-2383 838
     
Ipoh : 605-2556 311
     
Malacca : 606-2838 331
     
Johor Bahru : 607-3554 777
     
Kuantan : 609-5173 688
     
Kuching : 6082-575 188
     
Kota Kinabalu : 6088-233 800
     
Terengganu (Sales & Service Depot) : 609-6305 688
     
Kulim (Depot) : 604-4032 077
     
Miri (Sales & Service Rep.) : 6016-226 3285
     
Canon Image Square
     
Mid Valley Megamall : 603-2282 7037
     
Sunway Pyramid : 603-5633 1818
     
Suria KLCC : 603-2166 2382
     
One Utama : 603-7726 8861
     
Penang : 604-2623191
     
Canon EOS Pro Centre
     
EOS Boutique
Subang
: 603-5612 0337
     
EOS Boutique
Penang
: 604-2288 858
     
Canon Premium Partners
     
Candyntech Marketing & Services Co. : 6084-317 350
     
Digital Office Automation & Supplies : 609-7444 488
     
Eliteco Marketing Sdn Bhd : 6089-761 297
     
Kangar Office Automation & Photographic Sdn Bhd : 604-9768 228
     
KOA Office Equipment (Alor Setar) Sdn Bhd : 604-7728 228
     
Mike Trading : 6087-411 761
     
Miri Business Solutions Sdn Bhd : 6085-413 826
     
OA Image Solution Sdn Bhd : 607-4332 668
     
Pusat OA : 6089-273 424
     
Simplex Marketing (M) Sdn Bhd : 606-7637 696
     
Hock Leng Office Supplies : 6089-884 680
     
     
   
  If you are unable to speak to us, kindly leave your details with our Auto Attendant Voice Mail so we can return your call.
*We wish to advise that you are currently in Canon Malaysia's website. Please be informed that our help desk service coverage is limited to Malaysia-based inquiries.

If you are based overseas, we would advise you to send your inquiry directly to the Canon Office of your country to save time.

Here is a list of useful email addresses for your reference:

 
China : rui_shang@canon.com.cn
     
Hong Kong
:
overseas_enquiry@chk.canon.com.hk
     
India : canonsupport@coecipl.com
     
Philippines : customer_assistance@cspl.canon.com.sg
     
Singapore : general@canon.com.sg
     
Taiwan : services@cmtw.canon.com.tw
     
Thailand : info@canon.in.th
     
Vietnam : cvro_enq@canon.com.sg
     
Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Indonesia, Laos, Maldives,
Myanmar, Nepal, Pakistan and
Sri Lanka
: cspl_general@canon.com.sg
   
  However, should you still decide to send your enquiry to us, we will be glad to assist by forwarding your inquiry to the appropriate overseas Canon subsidiary for support.

Visit us

Visit us
Canon Customer Care Centre
Block D, Peremba Square,
Saujana Resort, Section U2,
40150 Shah Alam, Selangor.

Opening hours & other locations >
Get directions Contact - Canon Malaysia - Personal

Canon Image Square

Contact - Canon Malaysia - Personal
Find a Canon Image Square nearest to you.
Find out more Contact - Canon Malaysia - Personal

Where to buy

Contact - Canon Malaysia - Personal

Find the nearest product/service supplier closest to you.

Where to buy
Find the nearest store that sells Canon products
Locate Store >

Where to Service
Locate Store >

Where to buy genuine spare parts
Locate Store >

Canon Professional Service

Contact - Canon Malaysia - Personal
CPS (Canon Professional Services) is dedicated to support top professional photographers using Canon professional equipments for their daily work.
Find out more Contact - Canon Malaysia - Personal Contact - Canon Malaysia - Personal