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Customer Care Center at Peremba Square

Office hours: 8.30am - 7.30pm (Monday - Friday)
(Closed on Saturday, Sunday and Public Holidays)

Call us

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We are happy to help you on the phone.

Nationwide Customer Careline

  Monday to Friday
  8:30am – 5.30pm
  9:00am – 1:00pm
  (Closed on Sundays and
  Public Holidays)

Oce Product Careline

Nationwide Customer Careline
Tel: 1800-88-2000

Online Pre-Service Registration

Dear Valued Customers,

To serve you better, the service is now available for your convenience.

This pre-service registration is only available for customers coming to Canon Malaysia's Customer Care Centre at Peremba Square.

Please click here Contact - Canon Singapore - Personal 

Voice of customer

At Canon Malaysia, we value your feedback. So, tell us how we're doing, and let us know how we can serve you better.
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Check Repair Status

Check repair status of your Canon products.
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Contact Us

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Please send your query using this form below or alternatively, you may send directly to

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Personal information

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If, within 24hrs you do not receive our acknowledgement receipt to your enquiry sent, kindly resubmit by emailing directly to Our official working hours are from Mondays to Fridays (8.30am to 5.30pm), excluding public holidays.

The personal data is supplied on your own free will and you agreed that it will be used for the purposes of (i) maintaining our records relating to you and your Goods, in order that we may provide maintenance, guarantee and other services to you; (ii) sending you information relevant to your Goods and advertising and promotional materials; and/or (iii) any purposes relating to any of the foregoing. Data held by us relating to you will be kept confidential, but we may from time to time provide such information to (i) any governmental or statutory authorities; (ii) our parent company or any other company forming part of the Canon group, and/or (iii) any other person under a duty of confidentiality to us.

Visit us

Contact - Canon Singapore - Business
Canon Customer Care Centre
Block D, Peremba Square,
Saujana Resort, Section U2,
40150 Shah Alam, Selangor.

Opening hours & other locations >
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Where to buy

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Find the nearest product/service supplier closest to you.

Where to buy
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Where to Service
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Where to buy genuine spare parts
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Your Canon + You

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Find information about Canon's support options.
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Contact outside Malaysia

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Find the information you need on your local website.

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Other countries
Choose your location on the Canon Global site > to access your local website