Warranty Information

Canon Customer Care Centre

No. 6-2-01, Tower 6,
UOA Business Park,
Jalan Pengaturcara U1/51A,
Seksyen U1,
40150 Shah Alam,
Selangor Darul Ehsan.
Nationwide Customer Careline: 1800-88-2000
Fax: 603-5567 9441
Email us

Operating hours:
Open Mondays to Fridays from
8.30am to 6.00pm
(Closed on Saturdays, Sundays, State & Public Holidays)
See here for directions >

Online Pre-Service Registration

Dear Valued Customer,

To help reduce your waiting time at our Customer Care Centre, our online Pre-Service registration is now available for your convenience.

This pre-service registration (for camera and printer products) is only available for customers coming to Canon Malaysia's Customer Care Centre at UOA Business Park for servicing needs.

Please click hereContact - Canon Singapore - Personal Contact - Canon Singapore - Personal
E Redemption

Canon Warranty Information





This page is for our Canon customers who have purchased Canon machines in Malaysia and have a valid warranty card.

Customers can:
Register their machine warranty
Check their machine warranty status

Canon Warranty Registration Website

Asia Traveller Protection Programme (ATPP)

The Canon Asia Traveller Protection Programme (ATPP) enables you to travel across 12 countries or regions in Asia with easy access to professional repair services for your Canon product should the need arises. This premium service covers Canon products bought from an authorized Canon dealer and have been given an official Canon warranty.

You would enjoy this premium service for the first year of your local warranty (valid only in certain countries), when you purchase one of the following Canon products:

  • All digital compact cameras (PowerShot, IXUS)
  • All digital interchangeable lens cameras (EOS and EOS M series)
  • All EF lenses (EF/EF-S)

Click here for more details on the programme and eligible countries.