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Warranty Information

Find out more about our product warranties.
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Check Repair Status

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With immediate effect our Customer Care Centre & Showroom at Head Office, UOA Business Park, Shah Alam, Selangor and our branch offices in Penang, Melaka, Johor Bahru, Kuantan, Kuching and Kota Kinabalu will close at 5.15PM on every 2nd Friday of the month.

  • 11th May 2018
  • 08th Jun 2018
  • 13th Jul 2018
  • 10th Aug 2018
  • 14th Sep 2018
  • 12th Oct 2018
  • 09th Nov 2018
  • 14th Dec 2018

Online Pre-Service Registration

Dear Valued Customer,

To help reduce your waiting time at our Customer Care Centre, our online Pre-Service registration is now available for your convenience.

This pre-service registration (for camera and printer products) is only available for customers coming to Canon Malaysia's Customer Care Centre at UOA Business Park for servicing needs.

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Locate Recycle Bins

Locate the recycle bin nearest to you.
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Voice of customer

At Canon Malaysia, we value your feedback. So, tell us how we're doing, and let us know how we can serve you better.
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Customer Care Contacts

Canon Malaysia HQ
Contact Number : 1800-88-2000 (Nationwide Careline)
Operating hours:
8:30am - 6:00pm (except Public Holidays)

Fax Number : 603 - 5567 9441 (General Line)
from 8:30am - 6:00pm
E-mail Address : Email us
Operating hours of Customer Care Centre

Branches: 8:30am - 5:30pm
UOA Business Park: 8:30am - 5.30pm
Closed on Saturdays, Sundays, State Holidays & Public Holidays.

Canon Distribution Centre » Logistics Division
Contact Number
603-7842 5869
Fax Number
603-7842 5767
*Please take note:
Canon Distribution Centre does not provide any product servicing support. Kindly send all your products for service to the Service Centre located at our Head Office in UOA Business Park, Shah Alam or to your nearest Canon Branch Office.
Canon Malaysia Branches Telephone Numbers
Penang : 604-2383 838
Malacca : 606-2838 331
Johor Bahru : 607-3554 777
Kuantan : 609-5173 688
Kuching : 6082-575 188
Kota Kinabalu : 6088-233 800
Terengganu (Sales & Service Depot) : 609-6305 688
Kulim (Depot) : 604-4032 077
Miri (Sales & Service Rep.) : 6016-226 3285
Canon Image Square
Mid Valley Megamall : 03-2303 9716
Sunway Pyramid : 603-5633 1818
Georgetown, Penang : 604-2288 858 / 6016-5214 798
Canon EOS Pro Centre
EOS Boutique
: 603-5612 0337
Canon Premium Partners
Candyntech Marketing & Services Co. : 6084-317 350
Digital Office Automation & Supplies : 609-7444 488
Eliteco Marketing & Services : 6089-761 297
Kangar Office Automation & Photographic Sdn Bhd : 604-9768 228
KOA Office Equipment (Alor Setar) Sdn Bhd : 604-7728 228
Mike Trading : 6087-411 761
Miri Business Solutions Sdn Bhd : 6085-413 826
OA Image Solution Sdn Bhd : 607-4332 668
Prosper Hill Sdn Bhd : 6089-273 424
Simplex Marketing (M) Sdn Bhd : 606-7637 696
Hock Leng Office Supplies : 6089-884 680
  If you are unable to speak to us, kindly leave your details with our Auto Attendant Voice Mail so we can return your call.
*We wish to advise that you are currently in Canon Malaysia's website. Please be informed that our help desk service coverage is limited to Malaysia-based inquiries.

If you are based overseas, we would advise you to send your inquiry directly to the Canon Office of your country to save time.

Here is a list of useful email addresses for your reference:

China :
Hong Kong
India :
Philippines :
Singapore :
Taiwan :
Thailand :
Vietnam :
Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Indonesia, Laos, Maldives,
Myanmar, Nepal, Pakistan and
Sri Lanka
  However, should you still decide to send your enquiry to us, we will be glad to assist by forwarding your inquiry to the appropriate overseas Canon subsidiary for support.

Wedoo Photobook Authorised Reseller

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Find a Wedoo Photobook Authorised Reseller.
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Visit us

Visit us
Canon Customer Care Centre
No. 6-2-01, Tower 6,
UOA Business Park,
Jalan Pengaturcara U1/51A,
Seksyen U1,
40150 Shah Alam, Selangor, Malaysia

Opening hours & other locations>
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Canon Image Square

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Find a Canon Image Square nearest to you.
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Where to buy

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Find the nearest product/service supplier closest to you.

Where to buy
Find the nearest store that sells Canon products
Locate Store >

Where to Service
Locate Store >

Where to buy genuine spare parts
Locate Store >

Canon Professional Service

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CPS (Canon Professional Services) is dedicated to support top professional photographers using Canon professional equipments for their daily work.
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