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Impressed with the speed of repair. 1-3 days only.
 Azman,
30th June 2010 at Canon’s Customer Care Centre
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Mr. Chandran has got very good product knowledge and assisted me well.
Santhakumar,
29th June 2010 at Canon’s Customer Care Centre
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Very pleased.
Woon K.H.,
28th June 2010 at Canon’s Customer Care Centre
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Please keep up the good work.
CK Lee,
25th June 2010 at Canon’s Customer Care Centre
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Excellent "layanan mesra" ; all retailers should have staff members with such motivation
Racheal Tan,
24th June 2010 at Canon’s Customer Care Centre
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My good appraisal for Mr. Stanley Tan and Mr. Lam Chan Seng for their outstanding services. Congratulations to Canon for having two excellent staff.
Kam Kok Yan, 24th June 2010 at Canon’s Customer Care Centre
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Very good customer service.
Izamee, 24th June 2010 at Canon’s Customer Care Centre
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Thank you to Mr. Tse, very nice person, Canon has a very good staff.
Raven Gan, 16th June 2010 at Canon’s Customer Care Centre
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Excellent service. Keep up the good/ excellent job.
Daniel Wong, 14th June 2010 at Canon’s Customer Care Centre
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Please keep up the good service. Thank you
Mr.Tew Joo Leong, 14th June 2010 at Canon’s Customer Care Centre
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Able to repair my camera in about 1/2 hour & do not need to come back again, it’s time and money saved.
Kong Piua Han, 11th June 2010 at Canon’s Customer Care Centre
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Overall is very good on Canon product especially the service, will continue to support Canon.
Chua See Tat, 11th June 2010 at Canon’s Customer Care Centre
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Keep up the good mark.
Muhammad Amzari, 26th May 2010 at Canon’s Customer Care Centre
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Very good customer relations & good in product knowledge. A good staff, I hope to have such exemplary staff.
Shino Foo, 26th May 2010 thru survey
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Very pleased with the service staff.
Greg, 25th May 2010 at Canon’s Customer Care Centre
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The staff on duty at service centre is very pleasant and very helpful in solving my problem. Staff like this should be the best asset to the company.
Mr. Alagoo, 25th May 2010 thru survey
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Good job and keep it up.
Mohammad Yamin, 15th May 2010
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Great service, great support, Great Representative. Thank you Naza.
Mohd Azhan, 10th May 2010
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To Canon Kuantan, TQ for the superb services provided to me on my video cam MD140 especially Ms Amy towards the co-op. Ten-Q
Amran bin Abdul Majid, 4th May 2010 thru’ Helpdesk
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Product repaired on the spot. Very friendly & helpful customer service (Ms. Christina).
Khairi A Wahab, 3rd May 2010 at Canon’s Customer Care Centre
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I want to put this in writing. I am grateful for your support and for going the extra mile.
Although I understand my 7D battery is due to arrive sometime end of this month, I knew I would be shooting with 1 battery and it would be very risky. I really appreciate you taking the trouble to send it to me early and on the day of my shoot. Since this is my first corporate video shoot with the 7D, it becomes even more significant to me. The message is clear, Canon really cares for their professional end users.
As I had only 1 battery, I was prepared to shoot some of our video with our backup XL2 video camera while the 7D is sent for recharge. The delivery personnel you sent arrived right at my client's doorstep all the way in Port Klang. He also arrived in time for me to swap batteries in the middle of our shoot. As a result, I completed the entire shoot with our 7D.
I brought two of my students with me to observe our video session and they too noticed the commitment of Canon. No doubt, this pleasant news will spread in college!
I will update you with footage shot on the 7D, very soon.
Thanks for your efforts.
Baron , 24th March 2010 thru’ e-mail
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Thanks for your prompt reply and excellent service provided.
Ms. Gan, 29th April 2010 email thru’ Helpdesk
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The service agent Mr. Herman Chiew deserves the best appreciation and compliments for the high level of service and assistance delivered, especially the high degree of friendliness, helpful and efficient delivery of service throughout the course of problem solving.
Congratulations for having such a fantastic staff in service delivery.
Simon Tan, 28th April 2010 email thru’ Helpdesk
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Very good customer service.
Phong Yew Kong, 22nd April 2010 at Canon’s Customer Care Centre
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Thank you for your quick response and clarification.
Great Job and Keep it up!
Have a nice and colorful day!
Mr. Mike, 19th April 2010 email thru’ Helpdesk
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Really appreciate for the prompt responses from you all.
Your excellent services will certainly enhance my trust to your brand.
Thanks again.
Mr. Liew Hoi Wah, 12th April 2010 email thru’ Helpdesk
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Miss Muniammah has an excellent customer service.
Mohd Rais Jamaluddin, 12th April 2010 at Canon’s Customer Care Centre
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Great service from Ms. Dayana
Al-Hussein Foo, 8th April 2010 at Canon’s Customer Care Centre
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Thank you very much for your service and prompt response. I will rate 5 for the execution of customer service and handling of this matter in this instance.
At least I can feel that Canon do take care of the customer’s voice. Thank you.
Donavan Shum Yong Lin, 6th April 2010 email thru’ Helpdesk
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I just bought a Canon PS G11 where I realized LCD screen having white area at corner. I sent to Canon Service Centre situated at Saujana Resort. Counters serve inquiries from users fast. I got to use camera within 5 working days where the attendant helped to remark my case as urgent. Within 3hrs, service team called and clarify problem of my camera. Well done! I have no regret to purchase the brand.
Ng Bee Shan, 31st March 2010 email thru’ Helpdesk
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Canon Service TERBAIK. on 30/03/10 I collected my flash which I’ve sent in for repair April 2009. I am very surprise that Canon have replaced my old 550ex speedlite to 580 M2, at very low price. I have been using Canon product since I’m studying in 1995 with my EOS888. It's the right brand & choice. Thanks Canon. U r The BEST!!!!
Mohd Afzanizam Mohd Zam, 30th March 2010 email thru’ Helpdesk
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Very good, very impressive with the service & speed of service.
Tang Wen Cha, 31st March 2010 at Canon’s Customer Care Centre
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Will always be a Canon user.
Alan Samuel, 31st March 2010 at Canon’s Customer Care Centre
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Overall is satisfactory
Abdul Razak, 29th March at Canon’s Customer Care Centre
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Very efficient service, should keep up with this kind of service in the future. I am very satisfied with the service provided.
Jeyaselan, 29th March 2010 at Canon’s Customer Care Centre
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Great work!
Mohd Dzazul Ehsan, 24th March 2010 at Canon’s Customer Care Centre
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Good service, keep up the service & promptness
Khem Merican, 19th March 2010 at Canon’s Customer Care Centre
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Good services from Naza, Ling & Oliver
Yeo Lee Ping, 18th March 2010 at Canon’s Customer Care Centre
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Keep it up, The friendliness thing
Syed Mohd Safuan, 12th March 2010 at Canon’s Customer Care Centre
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Your staff provides excellent service & with a smile and friendly too.
Phooi Yik Choong, 11th March at Canon’s Customer Care Centre
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Good service by Christina Teo
Tien Low, 9th March 2010 at Canon’s Customer Care Centre
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Good express service
Raja Malar, 8th March 2010 at Canon’s Customer Care Centre
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Hi there, I have been using Canon Multi-function printers for years and I'm fine with the printer performance & quality. I just got my MF4150 fixed under warranty; this is a very good experience. The technician is friendly & helpful. He fixed the printer & give advises. I’m really impressed with the customer service that Canon Malaysia provided. Just 1 day after make the call, the printer is fixed. I'm going to purchase another Multi-function printer from again within a month. Keep the good works. I'll continue support Canon! Cheers ~ (p/s : my service no : B8260
Johnson Liow, 2nd March 2010, thru’s e-mail
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Chandran was very helpful. Thank you.
Alicia Teoh, 1st March 2010, at Canon’s Customer Care Centre
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Marvelous
Peere Philipe, 25th Feb 2010, at Canon’s Customer Care Centre
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Good - do more than I requested for.
Ng Cheng Ming, 25th Feb 2010, at Canon’s Customer Care Centre
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I love Canon
Sonya, 17th Feb 2010, at Canon’s Customer Care Centre
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I wish to take this opportunity to place on record that the excellence service rendered by your staff, especially Mr. Ling, is second to none. From the outset years ago, I could observe that your staff members of all positions were well trained in the way they handled customers with a high standard of patience and diplomacy. Thank you for the very satisfactory service I received this afternoon.
Tommy Chew, 3rd Feb 2010, by letter
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Christina has always been responsive, through the phone or at Canon Centre.
Bazuki, 2nd Feb 2010, at Canon’s Customer Care Centre
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"Keep up" to the best.
Ahmad M. Amin, 28th Jan 2010 at Canon’s Customer Care Centre
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Good job to camera service team. Excellent job. Repair done on the same day.
Azhari, 27th Jan 2010, at Canon’s Customer Care Centre
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Good in service.
Gunalan, 27th Jan 2010 at Canon’s Customer Care Centre
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Keep up the good work.
Mohd Shafie Bin Paiman, 19th Jan 2010, at Canon’s Customer Care Centre
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Norain willing to help during lunch hour.
Zul Azmar Aziz, 18th Jan 2010, at Canon’s Customer Care Centre
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Keep it up
R. Jayari, 14th Jan 2010, at Canon’s Customer Care Centre
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Excellent
Mohd. Taqrish, 14th Jan 2010, at Canon’s Customer Care Centre
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Everything is good, keep improving
Dev Lee, 14th Jan 2010 at Canon’s Customer Care Centre
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Mr.Chandran & Cik Dayana are very helpful. Please keep up the good work! Good day.
Tan Kok Onn, 14th Jan 2010, at Canon’s Customer Care Centre
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Great service & friendly
Sutrisno, 13th Jan 2010, at Canon’s Customer Care Centre
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Perfect
Steven Yong, 12th Jan 2010, at Canon’s Customer Care Centre
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Cik Norain for her fast service and politeness
Haji Abdul Samat Ali, 8th Jan 2010 at Canon’s Customer Care Centre
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Mr.Chandransegaran is very efficient, hardworking and humble.
Haji Abdul Samat Ali, 8th Jan 2010, at Canon’s Customer Care Centre
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The person who attended to me, Christina Teo is really gorgeous person. Thank you.
Lim Weng Leng & Gary Ku, 7th Jan 2010, at Canon’s Customer Care Centre
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Satisfied with the service provided to me.
Mohammad Aswad, 6th Jan 2010, at Canon’s Customer Care Centre
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Very prompt
Peter Tong, 6th Jan 2010, at Canon’s Customer Care Centre
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