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  Canon Customer Care Centre
Block D, Peremba Square, Saujana Resort, Section U2,
40150 Shah Alam, Selangor.
Tel: 603-7844 6000, 603-7845 0055
Fax: 603-7845 0505
E-mail: helpdesk@cmm.canon.com.my


Operating hours:
Open Mondays to Fridays from 8.30am to 7.30pm
(closed on public holidays)
See here for directions
   
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Canon Malaysia HQ
     
Contact Number : 603-7844 6000 (General Line) from 8.30am - 5.30pm
 
:
 603-7844 8333 (Helpdesk) from 8.30am - 5.30pm
     
Fax Number : 603 - 7845 0505 (General Line) from 8.30am - 5.30pm
 
:
 603 - 7844 8222 (Helpdesk) from 8.30am - 5.30pm
     
E-mail Address : helpdesk@cmm.canon.com.my
     
 
Canon Distribution Centre » Logistics Division
     
Contact Number
:
 603-7842 5869
 
 
Fax Number
:
 603-7842 5767
 
*Please take note:
Canon Distribution Centre does not provide any product servicing support. Kindly send all your products for service to the Service Centre located at our Head Office in Peremba Square, Saujana Resort or to your nearest Canon Branch Office.
 
 
Canon Malaysia Branches Telephone Numbers
     
Penang : 604-2383 838
     
Ipoh : 605-2556 311
     
Malacca : 606-2838 331
     
Johor Bahru : 607-3554 777
     
Kuantan : 609-517 3688
     
Kuching : 6082-481 133
     
Kota Kinabalu : 6088-437 799
     
Canon Lifestyle Concept Store
     
KLCC : 603-2166 2382, 603-2166 6813
     
Mid Valley Megamall : 603-2282 7037
     
Sunway Pyramid : 603-5633 1818
     
Pavillion, Kuala Lumpur : 603-2144 6200
     
E @ Curve,
Mutiara Damansara		 : 603-7710 9803
     
1 Utama, Bandar Utama : 603-7726 8861
     
Canon EOS Pro Centre
     
Berjaya Times Square
: 603-2143 9148
     
Canon Brand Store
     
Plaza Lowyat : 603-2141 8188
     
Canon Print & Sprint Centres
     
Expo Digital Sdn Bhd : 603-7729 6509
     
Radiance Concept Sdn Bhd : 604-630 6288
   
  If you are unable to speak to us, kindly leave your details with our Auto Attendant Voice Mail so we can return your call.
*We wish to advise that you are currently in Canon Malaysia's website. Please be informed that our help desk service coverage is limited to Malaysia-based inquiries.

If you are based overseas, we would advise you to send your inquiry directly to the Canon Office of your country to save time.

Here is a list of useful email addresses for your reference:
 
China : rui_shang@canon.com.cn
     
Hong Kong
:
 overseas_enquiry@chk.canon.com.hk
     
India : canonsupport@coecipl.com
     
Philippines : customer_assistance@cspl.canon.com.sg
     
Singapore : general@canon.com.sg
     
Taiwan : services@cmtw.canon.com.tw
     
Thailand : info@canon.in.th
     
Vietnam : cvro_enq@canon.com.sg
     
Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Indonesia, Laos, Maldives,
Myanmar, Nepal, Pakistan and
Sri Lanka		 : cspl_general@canon.com.sg
   
  However, should you still decide to send your enquiry to us, we will be glad to assist by forwarding your inquiry to the appropriate overseas Canon subsidiary for support.

VISIT US



nwbag Canon's eco-friendly non-woven bags are available for sale at CMM HQ customer care centre, CMM Branch offices and CMM Lifestyle concept stores.
Corporate Head Office  Distribution Centre  Branch Offices
 Lifestyle Concept Stores  EOS Pro Centre  Print & Sprint Centres
 Brand Stores    
  CANON MARKETING (M) SDN BHD
  CORPORATE HEAD OFFICE, SHOWROOM & SERVICE CENTRE
Block D, Peremba Square, Saujana Resort, Section U2,
40150 Shah Alam, Selangor.
Tel: 603-7844 6000, 603-7845 0055
Fax: 603-7845 0505
E-mail: helpdesk@cmm.canon.com.my
Office hours: 8.30am - 5.30pm.

CUSTOMER CARELINE (KLANG VALLEY ONLY)
Tel: 603-7844 8333
Fax: 603-7844 8222
Office hours: 8.30am - 5.30pm.
E-mail: helpdesk@cmm.canon.com.my

Please take note:
Our Customer Care Center located at our Head Office in Peremba Square, Saujana Resort, operates from 8.30am - 7.30pm, Monday - Friday. While our Customer Care Center at Canon’s Branch Offices operates from 8.30am - 6.00pm, Monday - Friday.

» Click here for location map
   
 
CANON DISTRIBUTION CENTRE
No.2, Block A, Jalan Bumbung U8/90
Seksyen U8, Perindustrian Bukit Jelutong
40150 Bandar Shah Alam
Selangor Darul Ehsan
Tel: 603-78425869
Fax: 603-78425767
*Please take note:
Canon Distribution Centre does not provide any product servicing support. Kindly send all your products for service to the Service Centre located at our Head Office in Peremba Square, Saujana Resort or to your nearest Canon Branch Office.
 
 
Please be informed that with effect from 24 March 2009, our Logistics Division will officially operate from its new premises at Bukit Jelutong.
   
  CANON BRANCH OFFICES
nwbag Canon's eco-friendly non-woven bags are available for sale at all our branch offices.
 
 
Penang
No. 46, Anson Road,
10400 Pulau Pinang.
Tel: 604-2383 838
Fax: 604-2383 888
  
Ipoh
20 & 22, Medan Istana 5,
Bandar Ipoh Raya,
30000 Ipoh, Perak.
Tel: 605-2556 311
Fax: 605-2556 322
     
 
Malacca
No 12, 12A & 12B and
No. 14, 14A & 14B,
Jalan Melaka Raya 13,
Taman Melaka Raya,
75000 Melaka.
Tel: 606-2838 331
Fax: 606-2838 332
  
Johor Bahru
No: 38, 38A & 38B,
Jalan Molek 2/2,
Taman Molek,
81100 Johor Bahru, Johor.
Tel: 607-3554 777
Fax: 607-3554 077
     
 
Kuantan
A-27 (Ground & First Floor),
Lorong Tun Ismail 12, Sri Dagang 2,
25000 Kuantan, Pahang.
Tel: 609-517 3688
Fax: 609-517 3858
 
Kuching
Lots 9091 & 9092, Section 64 KTLD,
Ground Floor - 3rd Floor,
Jalan Tun Razak,
93300 Kuching, Sarawak.
Tel: 6082-481 133
Fax: 6082-481 166
     
 
Kota Kinabalu
Lot 19 & 20, Ground Floor & First Floor,
Block C, Iramanis Centre,
Off Ring Road,
88450 Kota Kinabalu, Sabah.
Tel : 6088-437 799
Fax : 6088-431 177
    
     
     
   
  CANON LIFESTYLE CONCEPT STORES
nwbag Canon's eco-friendly non-woven bags are available for sale at all Canon Lifestyle concept stores.
 
 
KLCC, Kuala Lumpur
Lot 329, 3rd Floor, Ramlee Mall,
50088 Suria KLCC,
Kuala Lumpur.
Tel: 603-2166 2382, 603-2166 6813
Fax: 603-2171 1763, 603-2171 2631
Contact Person: Mr Ryan Ng
E-mail: ryannct@gmail.com
(Business Hours: 10am to 10pm)
  
Mid Valley Megamall, Kuala Lumpur
Lot S-051, 2nd Floor,
Mid Valley Megamall, Mid Valley City,
Lingkaran Syed Putra, 59200 Kuala Lumpur.
Tel : 603-2282 7037
Fax : 603-2284 9563
Contact Person: Mr Peter Choo
E-mail: acc@fotokem-intranet.com.my
(Business Hours: 10am to 10pm)
     
 
Sunway Pyramid, Bandar Sunway
LG 2.30, Lower Ground 2, Sunway Pyramid,
No. 3, Jalan PJS 11/15,
46150 Bandar Sunway.
Tel: 603-5633 1818
Fax: 603-5633 1313
Contact Person: Ms Jayce
Email: sales@averawards.com
(Business Hours: 10am to 10pm)
  
Pavilion, Kuala Lumpur
Lot 5.30,
Pavilion Kuala Lumpur,
168, Jalan Bukit Bintang
55100 Kuala Lumpur.
Tel: 603-2144 6200
Fax: 603-2144 6201
Contact Person: Mr Jacky Ho
E-mail: apv@fotokem-intranet.com.my
(Business Hours: 10am to 10pm)
     
 
e @ Curve, Mutiara Damansara
Lot G-09, Grd Floor, e @ Curve, No.2A, Jalan PJU 7/3. Mutiara Damansara, PJU 7, 47810 Petaling Jaya.
Tel: 603-7710 9803
Fax: 603-7710 2332
Email: sales@averawards.com
Contact Person: Mr. Milton Ng
(Business Hours: 11.30am to 10pm)
   
1 Utama, Bandar Utama
LG 315B, Lower Ground Floor,
1 Utama Shopping Centre,
47800 Petaling Jaya, Selangor.
Tel: 603-7726 8861
Fax: 603-7726 8763
Email: digilux315@hotmail.com
Contact Person: Ms. Kok / Ms. Fong
(Business Hours: 10am to 10pm)
 
 
 
  CANON BRAND STORES
 
lowyat
    
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Low Yat, Kuala Lumpur
Lot UG-41, Upper Ground Floor,
Plaza Low Yat,
No.7, Jalan Bukit Bintang,
55100 Kuala Lumpur, Malaysia.
Tel: 603-2141 8188
Fax: 603-2141 9688
Email: sales@averawards.com
Contact Person: Mr Calvin Kung
(Business Hours: 10am to 9pm)
   
     
     
   
  CANON EOS PRO CENTRE
 
Berjaya Times Square, Kuala Lumpur
Lot 09-47, Level 9,
Berjaya Times Square,
No.1, Jalan Imbi,
55100 Kuala Lumpur.
Tel: 603-2143 9148
Fax: 603-2148 9148
Email: prodigitmedia@yahoo.com
Contact Person: Mr. Wong
(Business Hours: 11am to 7pm)
(Closed on Monday)

   
 
 
 
  CANON PRINT & SPRINT CENTRES
 
Expo Digital Sdn Bhd
34A, Jalan SS 22/25,
Damansara Jaya,
47400 Petaling Jaya.
Tel: 603-7729 6509		   Radiance Concept Sdn Bhd
F12-1, Bay Avenue,
Persiaran Bayan Indah,
11900 Penang, Malaysia.
Tel: 604-630 6288
     
 
 
   

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